Operations Support & Maintenance
KaZee’s Customer Support (help desk) Department standard hours of operation are 24/7/365 Eastern Time with Customer Service Representatives fully available. KaZee’s resources are structured to provide a high level of customer support during standard business hours, after-hours, weekends, and holidays.
KaZee’s maintenance services encompass 24x7x365 helpdesk support, software repairs, new release updates, and software enhancements. Within KaZee’s hardware maintenance structure, KaZee includes vendor warranty and maintenance for equipment hosted via the cloud.